About Right Away Plumbing and HVAC
Right Away Plumbing, Heating, Cooling & Mechanical is a locally based service company headquartered at 2093 Rand Rd in Des Plaines, Illinois. We solve plumbing, heating, cooling and mechanical problems in a quick, professional and friendly manner for residential and commercial customers throughout Des Plaines, Chicago and the surrounding suburbs.
Licensed & Insured
Every technician who arrives at your door is licensed, insured and stocked for the work described when you called. You get straight answers about condition and cost before work begins.
One Team, Four Trades
Plumbing repairs and water heaters, furnaces and boilers, air conditioning, and commercial mechanical equipment — professional workmanship and dependable service from one trusted team instead of four contractors.
Local Knowledge
Chicagoland housing is a mix of pre-war two-flats, mid-century ranches, newer subdivisions and remodeled commercial buildings. Galvanized supply lines, clay sewer laterals under mature trees, hard water shortening water-heater life and boilers older than the people living with them are all normal here — and knowing what is typical for a given block is a large part of diagnosing a problem quickly.
Who We Work For
We work for homeowners, landlords, property managers, general contractors and business owners. That means a single sump pump swap one day and a scheduled maintenance program for a multi-tenant property the next. Whichever it is, you get licensed, insured technicians, straight answers about condition and cost, and a clean job site when we leave.
Our shop is at 2093 Rand Rd in Des Plaines, so service calls across the northwest suburbs and Chicago are a short run. We serve Des Plaines, Park Ridge, Mount Prospect, Glenview, Arlington Heights, Buffalo Grove, Rolling Meadows, Palatine, Schaumburg, Northbrook, Addison, Elmhurst, Oak Brook, Lombard and the city of Chicago. See the full list on our service areas page.
What We Do
Our work spans four trades. Plumbing covers repairs, drains and sewers, water heaters, sump and ejector pumps. Heating covers furnaces, boilers and heat pumps. Cooling covers air-conditioning repair, installation and maintenance. Mechanical covers commercial HVAC, rooftop units and building systems. We also offer consulting for system planning, renovations, energy-saving improvements and second opinions, and install Navien tankless water heaters.
Membership for Life & Warranty for Life
Ask about our Membership for Life maintenance program and the Warranty for Life coverage available on qualifying installations. We would rather maintain a system for years than sell you the same repair twice — call and we will explain exactly what each program covers before you decide.
How a Service Call Works
1. You call and describe the problem
Tell us what the system is doing, when it started, and whether it affects one fixture, one room or the whole building. Suburban addresses call 847-550-3322; Chicago addresses call 773-250-6060. Those details let us send a technician who knows the equipment involved.
2. We arrive stocked for the job
Trucks carry the common parts for the work described on the phone — pumps, valves, igniters, capacitors, thermostats and water-heater fittings — so most repairs finish on the first visit rather than waiting on a parts run.
3. We diagnose and explain in plain language
The technician inspects the system, shows you what failed, and explains why. If a component is near the end of its life, you hear that too, along with what the repair buys you compared with replacing the unit.
4. You approve the work before it starts
You get the condition and the cost before any work begins, and the options are laid out side by side. For larger projects, our consulting service can review the plan independently before you commit.
5. We clean up and leave records
The work area gets cleaned, you get an explanation of what was replaced, and any maintenance intervals worth tracking are written down so the next visit starts with history instead of guesswork.
Frequently Asked Questions
Where is Right Away Plumbing & HVAC located?
Our shop is at 2093 Rand Rd, Des Plaines, IL 60016. Being based in Des Plaines keeps drive times short across the northwest suburbs, and we run into the city of Chicago daily.
What areas do you serve?
Des Plaines, Park Ridge, Mount Prospect, Glenview, Arlington Heights, Buffalo Grove, Rolling Meadows, Palatine, Schaumburg, Northbrook, Addison, Elmhurst, Oak Brook, Lombard, Hyde Park and the city of Chicago. Each community has its own page with local details.
Which phone number should I call?
Call 847-550-3322 for Des Plaines and the surrounding suburbs, or 773-250-6060 for addresses inside the city of Chicago. Calling the right number routes your job to the crew working that area.
Do you work on both homes and commercial buildings?
Yes. We work for homeowners, landlords, property managers, general contractors and business owners — from a single sump pump replacement to scheduled maintenance on multi-tenant properties and commercial rooftop equipment.
Are your technicians licensed and insured?
Every technician who arrives at your door is licensed and insured, and arrives stocked for the work described when you called. You get straight answers about the condition of the equipment and the cost before any work begins.
What trades do you cover?
Plumbing, heating, cooling and commercial mechanical work, plus independent consulting for system planning, renovations and second opinions. One team covers all four instead of coordinating separate contractors.
What happens on a first service call?
We confirm the address and the symptom on the phone, arrive with the likely parts, inspect the system, explain what we found in plain language, and review the practical repair or replacement options before starting work.
What are Membership for Life and Warranty for Life?
Membership for Life is our ongoing maintenance program, and Warranty for Life is coverage available on qualifying installations. Call and we will explain exactly what each program covers before you decide.
Talk to a Real Person
Suburban customers call 847-550-3322; Chicago addresses call 773-250-6060. You can also reach us through the contact form on the homepage.