Plumbing Services

From a dripping faucet to a full repipe, our licensed plumbers handle residential and commercial plumbing across Des Plaines and the Chicagoland area.

Most plumbing calls in this part of Chicagoland come down to age. A lot of homes around Des Plaines, Park Ridge and the city were built with galvanized supply lines and clay sewer laterals, and both have a service life. We see pinhole leaks in old copper, root intrusion in sewer lines, sump pumps that fail in the middle of a spring storm, and water heaters that quietly run past their warranty until the tank lets go.

A typical visit starts with a diagnosis rather than a quote. The technician confirms what is actually failing — a valve, a section of pipe, a mixing cartridge, the line out to the street — explains the options, and prices the work before starting. For drains and sewers we rod the line and, when the situation warrants it, camera the run so you can see the condition of the pipe instead of taking our word for it.

We handle both residential and commercial plumbing. That includes fixture and faucet work in a single-family home, water heater and tankless installations, gas piping, whole-house repiping, and the sump and ejector pumps that keep finished basements dry. Commercial work runs from restaurant grease lines to multi-unit buildings where a single failure affects several tenants.

Plumbing Repair

  • Plumbing repair
  • Leak detection and repair
  • Toilets
  • Faucets
  • Garbage disposals

Drains & Sewers

  • Drain cleaning
  • Sewer service
  • Sewer rodding
  • Sump pumps
  • Ejector pumps

Water Heaters

  • Water heater repair
  • Water heater installation
  • Tankless water heaters

Piping & Whole-House Work

  • Gas piping
  • Repiping
  • Whole-house plumbing
  • Fixture installation

Plumbing repair for homes and businesses

Most of what we do is repair work: a faucet that will not stop dripping, a toilet that runs all night, a shutoff valve that seized years ago, a garbage disposal that hums but will not turn, a supply line weeping behind a vanity. These are small jobs on paper, but they waste water and they tend to be early warnings about the age and condition of the rest of the system.

Our plumbers arrive with stocked trucks so the common repairs are finished on the first visit. You get the price before the work begins, and if we find a second problem while we are in there we tell you what it is, what it will cost and whether it actually needs attention now.

Drain cleaning and clogged drains

A single slow drain is usually local — hair and soap in a bathroom line, grease and food in a kitchen line, lint in a laundry standpipe. When several fixtures back up at once, or a floor drain gurgles when the washing machine empties, the problem is further down the system and clearing one fixture will not fix it.

We clear kitchen, bathroom, laundry and floor drains, and we look at why the clog happened rather than just pushing it downstream. A drain that clogs on a predictable schedule is telling you something about slope, buildup or a partial obstruction in the main line.

Sewer service, sewer rodding and camera inspection

Older Chicagoland neighborhoods are full of clay and cast iron sewer laterals, and both are vulnerable to root intrusion, offset joints and bellies where water and solids collect. Sewer rodding cuts through the blockage and restores flow. A camera inspection afterward shows what the line actually looks like inside, so you can tell the difference between routine maintenance and a line that needs repair or replacement.

We recommend camera work whenever a main line backs up more than once, before you finish a basement, and when you are buying a home with mature trees near the sewer run. Seeing the footage yourself takes the guesswork out of the decision.

Leak detection, pipe repair and frozen pipes

Not every leak announces itself. A rising water bill, a warm spot on a floor, a musty smell in a closet or staining on a ceiling can all point to water moving where it should not. We track leaks down with as little demolition as possible and repair or replace the affected section.

Winter brings its own version of this. Pipes in exterior walls, crawl spaces, unheated garages and vacant units are the ones that freeze. If you have lost water to a fixture in cold weather, call before thawing it yourself — a frozen line that has already split will flood the moment it thaws. We repair frozen and burst pipes and can advise on insulation and rerouting so the same run does not freeze again next January.

Water heaters, tankless systems and Navien service

Water heaters rarely fail conveniently. Rust-colored hot water, popping or rumbling from the tank, water around the base, or hot water that runs out faster than it used to are all signs the unit is near the end. We repair what is repairable — thermocouples, igniters, elements, thermostats, anode rods — and replace the rest with properly sized equipment.

Tankless systems are a good fit for some homes and a poor fit for others. They save space and provide continuous hot water, but they need adequate gas supply, correct venting and periodic descaling in our hard water. We will tell you honestly which option suits your house, your fixture count and your budget rather than defaulting to the more expensive install.

We are certified for Navien tankless water heater installation, service and maintenance, and we also repair and maintain other tankless brands already installed around Chicagoland. That covers new installation and tank-to-tankless replacement, repair and error-code diagnosis, and the yearly descaling that keeps a heat exchanger clear in hard water.

More detail on sizing, descaling and repair is on our tankless water heater installation and repair page.

Sump pumps and ejector pumps

In a region with finished basements and heavy spring storms, the sump pump is one of the most important pieces of equipment in the house and the one most often ignored. We replace worn pumps, install battery backup systems for homes that lose power during storms, and check the pit, float, check valve and discharge line — a failed check valve quietly recycles the same water and burns out a pump early.

Sewage ejector pumps serve below-grade bathrooms and laundry rooms and need the same attention. If a lower-level fixture has started draining slowly or the pit is running constantly, have it looked at before it fails outright.

Commercial plumbing

Restaurants, retail spaces, offices, salons and multi-unit buildings all call us for plumbing that has to keep working during business hours. That includes grease-line maintenance, commercial water heater sizing and replacement, fixture and faucet repair, drain and sewer rodding, and repairs to supply piping in buildings where a shutdown affects more than one tenant.

Where the work allows, we schedule around your hours and coordinate with landlords, tenants and property managers so the disruption is as small as possible.

Plumbing service across Des Plaines and Chicagoland

We are based at 2093 Rand Rd in Des Plaines and cover Cook and DuPage county communities from there. See every community we cover on our service areas page, or start with one of these:

We also handle heating, cooling and mechanical, and offer energy savings consulting for homeowners and businesses looking at their gas and electric usage.

Common plumbing questions

How long should a water heater last?

A conventional tank water heater usually runs 8 to 12 years in this area; hard water shortens that. Tankless units often last longer but need periodic descaling. Rust-colored hot water, popping noises from the tank, or moisture around the base are signs it is near the end.

My drain keeps backing up even after rodding. Why?

Repeat backups usually mean the problem is in the line itself rather than a soft clog — root intrusion, a bellied section, or a break. A camera inspection shows which it is, so you are not paying to rod the same line every few months.

Do I need a sump pump backup?

If your basement is finished or your pump runs often during spring storms, a battery backup is worth it. Power outages and heavy rain tend to arrive together, and that is exactly when the primary pump matters most.

Can you find a leak without opening walls?

In most cases, yes. We use pressure testing and leak detection equipment to narrow the location before any drywall comes out, which keeps the repair — and the patching afterward — as small as possible.

What is sewer rodding and do I need it?

Rodding uses a powered cable with a cutting head to clear roots and buildup from a sewer line. It is the right first step for a main-line backup. If the line backs up again within a year, a camera inspection is worth doing to find out why.

Tankless or a standard tank water heater?

Tankless suits homes that want continuous hot water and can accommodate the gas supply and venting it requires; a conventional tank is often the better value in a smaller home. We size both options for your house and give you the honest comparison.

How often does a tankless water heater need descaling?

About once a year in our hard water, and more often on heavy-use or commercial units. Descaling flushes scale out of the heat exchanger and is the single maintenance item that most affects tankless performance and service life.

Schedule Plumbing Service

Serving Des Plaines and surrounding Chicagoland communities. Call 847-550-3322 or, in Chicago, 773-250-6060.

Curious how to lower your gas and electric bills? Ask about our Energy Savings Consulting.