More Value. A Smarter Future.
The Golden Mind Membership brings the plumbing, heating and cooling care your home needs onto one predictable schedule, so small issues get attention before they turn into disruptive repairs.
Priority Service
Member requests are placed ahead of standard, non-emergency scheduling when appointments are available, so getting on the calendar is simpler when something needs attention.
Exclusive Discounts
Members receive member-only discounts on the plumbing, heating and cooling products and services Right Away provides, applied to qualifying work at the time of scheduling.
Greater Efficiency
Annual attention to the systems we service gives our technicians the chance to point out efficiency improvements that may help reduce energy and water waste in your home.
Long-Term Peace of Mind
Regular, preventive attention from a licensed, bonded and insured local team means fewer surprises and a clear plan for the equipment your home depends on.
What members receive
Priority scheduling for member service requests
No trip charge for covered membership visits
10% member discount on plumbing service
Annual inspection of accessible, above-ground plumbing
Annual gas test
Annual tankless water heater flush where applicable
Efficiency and maintenance guidance from your technician
Terms and eligibility apply. Covered visits and included maintenance depend on the enrolled property and equipment.
Who the membership is for
Membership fits homeowners and property owners in Des Plaines and across our Chicago-area service communities who prefer planned maintenance over waiting for something to fail. Many members own older homes where water heaters, tankless units, gas piping and accessible plumbing benefit from yearly attention. Rental property owners and small commercial customers enroll for priority scheduling when a covered need comes up between annual visits.
It is not the right fit if you are looking for an emergency service contract or coverage for work outside the membership benefits. We explain where membership ends and separate service work begins so you enroll knowing exactly what is included.
What each benefit means
Priority service. Member requests are placed ahead of standard, non-emergency scheduling queues when appointments are available. It does not guarantee a specific arrival time, same-day, emergency or after-hours service.
Exclusive member discounts. Members receive member-only discounts on the products and services we provide, including 10% off qualifying plumbing service. Discounts apply to qualifying work and do not combine with other offers unless stated.
No trip charge on covered visits. The standard trip charge is waived for covered membership visits — scheduled membership inspections and qualifying service calls under the membership terms.
Greater efficiency. Maintenance and inspection give the technician a chance to identify conditions that commonly waste energy or water, from an unflushed tankless unit to restricted airflow on a furnace. Results depend on your home, equipment and usage.
Annual plumbing inspection and gas test. Once a year we inspect accessible, above-ground plumbing and perform a gas test, and flush a qualifying tankless water heater where one is present and accessible.
What the annual visit includes
The annual membership visit brings the included benefits together in one scheduled trip. A technician reviews accessible, above-ground plumbing, performs the annual gas test and completes the annual tankless flush where applicable to the enrolled equipment. The visit focuses on what can be checked without demolition or excavation.
Afterward the technician explains what was checked, what looked serviceable, and where follow-up plumbing, heating or cooling service may be worth scheduling separately.
How enrollment and service work
Before enrollment, membership details are reviewed for your property and equipment so you know what applies. Once enrolled, you schedule the annual visit at a convenient time and call for priority scheduling when you need covered service between visits. Eligible work is identified under the membership terms and member discounts are applied to qualifying service.
If a need falls outside the membership, we explain that up front and quote the separate plumbing, heating or cooling service on its own. Nothing about enrollment obligates you to additional service.
Eligibility and limitations
Membership applies to a single enrolled property and the qualifying equipment present there, and benefits are not transferable between properties. The membership is a maintenance and service-benefit program — it is not a warranty, an equipment replacement plan, a sewer repair guarantee, or emergency or after-hours coverage. Any warranty on installed equipment is governed by its own separate written terms.
Membership questions
Who is the Golden Mind Membership designed for?
It is built for homeowners and property owners in Des Plaines and across the Chicago area who want plumbing and eligible equipment care kept on a predictable schedule, with priority access when something needs attention between visits. Rental property owners and small commercial customers often enroll for the same reason.
What does priority service mean?
Member service requests are placed ahead of standard, non-emergency scheduling queues when appointments are available. It does not guarantee a specific arrival time, same-day, emergency or after-hours service, and it is not a promise of immediate response.
What discounts do members receive?
Members receive member-only discounts on the products and services Right Away provides, including a 10% discount on qualifying plumbing service. Discounts apply to qualifying work and do not combine with other offers unless stated. Mention your membership when scheduling so it is applied correctly.
What is the covered membership visit trip-charge benefit?
For covered membership visits, the standard trip charge is waived. A covered visit means a scheduled membership inspection or a qualifying service call under the membership terms. Non-covered calls, emergency calls outside scheduled membership work and visits outside the membership terms are not trip-charge waived.
How does membership help with home efficiency?
During the annual visit, the technician can identify maintenance items and equipment conditions that commonly affect energy and water use, such as an unserviced tankless unit, poor airflow or fixtures that waste water. Actual results depend on your home, equipment and usage, so we describe what we see rather than promising a set amount of savings.
What does the annual visit include?
The annual visit includes an inspection of accessible, above-ground plumbing, an annual gas test and an annual tankless water heater flush where applicable to the enrolled equipment. The visit covers what is accessible without opening walls or excavating, and the technician flags anything that would need separate service work.
How do enrollment and service work?
Membership details are reviewed before enrollment so you know what applies to your property and equipment. After enrolling, you schedule the annual visit at a convenient time and call for priority scheduling when you need service between visits. Terms and eligibility apply.
Does membership replace a warranty or an emergency service contract?
No. The Golden Mind Membership is a maintenance and service-benefit program. It is not a warranty, an equipment replacement plan, a sewer repair guarantee or emergency coverage. Any warranty on installed equipment is governed by its own separate written terms.
Built on Trust. Focused on Your Future.
Right Away Plumbing and HVAC is licensed, bonded and insured, and works out of 2093 Rand Rd, Des Plaines, IL 60016. The same technicians who install and service plumbing, heating, cooling and mechanical systems in this area handle membership visits, so your home's history stays with a team that knows it.
Explore our plumbing services, heating services, cooling services, mechanical services or service areas.
Ask about the Golden Mind Membership
Call 847-550-3322 for Des Plaines and the suburbs, or 773-250-6060 for Chicago, and we will walk you through how membership applies to your home.