Sump Pump Repair, Replacement and Battery Backup in Des Plaines
Des Plaines knows what the river can do in a wet spring. Homes in the low areas near the Des Plaines River and its tributaries put a lot of trust in one basement sump pump. Right Away repairs and replaces sump pumps and installs battery backup systems across town. Our shop is at 2093 Rand Road, so Des Plaines calls are local runs for us rather than a trip in from another county.
In plain language: we make sure the pump turns on, moves water out and away from your house, and has a backup plan for when the power goes out.
Right Away Plumbing and HVAC is based at 2093 Rand Rd, Des Plaines, IL 60016.
Why Des Plaines sump pumps work hard
Neighborhoods closer to the river and the lower blocks east of downtown can see high groundwater for days after a storm. In those homes, the pump may cycle constantly through spring and after summer downpours. That's hard on switches and motors, and the night it fails is usually the night it's needed most.
Older bungalows and split-levels may have a pit that's smaller than ideal, original drain tile, or a discharge line that ends right next to the foundation. Water pumped out a few feet from the wall can come right back in.
Battery backup for storm outages
Strong storms that bring heavy rain also knock out power. A primary pump can't run without electricity, so a battery backup pump or secondary pump gives you some protection during an outage. How much depends on the backup's capacity, battery condition and how much water is coming in — no backup guarantees a dry basement, but it's a sensible layer of protection for a finished lower level.
We size and install backup systems to fit your pit and discharge, and explain how to test the alarm and when the battery should be checked.
Signs your pump needs attention
A pump that runs when it hasn't rained, hums without moving water, cycles every minute or two, or trips a breaker needs a look before the next storm. So does a pump that's been the only protection for a finished basement for many years. If water is already on the floor, stay out of it where electricity may be involved and call us. Right Away doesn't perform electrical work; we refer electrical problems to a licensed electrician.
What we check
- Pump start and stop, float travel and switch operation
- Check valve and discharge line route and outlet
- Pit size, condition and debris
- Battery backup condition and alarm, if installed
- Whether the discharge is carrying water far enough from the foundation
See our full sump pump services page, or go back to plumbing and HVAC in Des Plaines.
Des Plaines sump pump questions
Do I need a battery backup sump pump in Des Plaines?
If your basement is finished or your area near the river sees high water, a backup adds protection during power outages. It doesn't guarantee a dry basement, but it gives you more margin when the primary pump can't run.
Why does my sump pump run when it isn't raining?
High groundwater after a wet spell, a stuck float, or a failed check valve letting water fall back into the pit are common causes. We test the system to find which one it is.
How do I know if my sump pump is working?
Following the manufacturer's instructions, slowly add water to the pit and watch the pump start, empty the pit and stop. If it doesn't, or if it's loud or slow, have it checked.
Can you replace a sump pump the same day?
Same-day visits are possible when the schedule allows. Call 847-550-3322 and tell us what the pump is doing.
Request sump pump in Des Plaines
Call 847-550-3322 or request service online. Same-day visits when the schedule allows. We are licensed, bonded and insured.