Contact Right Away Plumbing and HVAC
Phone is the fastest way to reach a technician, and the number you call routes your job: 847-550-3322 for Des Plaines and the surrounding suburbs, 773-250-6060 for addresses inside the city of Chicago. For quotes, maintenance plans and non-urgent work, email us or send the request form below and we will follow up with times that fit your schedule.
Request Service Online
Tell us what you need and the best way to reach you. We answer requests in the order they arrive; for an active leak, no heat or no cooling, please call instead.
What Happens After You Contact Us
When you call or submit the online form, tell us what the system is doing, when the problem started, and whether it affects one fixture, one room, or the entire property. These details help us route your request to a technician familiar with the equipment or system involved.
For an active leak, loss of heat, loss of cooling, or another time-sensitive problem, calling is the fastest option. The online form is helpful for estimates, planned replacements, maintenance, remodeling projects, and second-opinion consultations.
Before work begins, our technician inspects the problem, explains the findings in plain language, and reviews practical repair or replacement options. We serve homeowners, landlords, property managers, contractors, and business owners, so customers should mention the property type and any access or scheduling requirements.
Plumbing, Heating, Cooling and Mechanical Requests
Our plumbing team handles leaks, drain and sewer problems, water heaters and tankless systems, sump and ejector pumps, toilets, faucets, garbage disposals, gas piping, and whole-building plumbing concerns.
Heating and cooling requests include furnaces, boilers, radiators, heat pumps, thermostats, central air conditioners, ductless mini-splits, rooftop units, and preventive maintenance. We also provide residential and commercial mechanical service and independent project consulting.
If customers have equipment model information, previous service notes, or clear photographs of the affected area, they may include those details in their message. This information helps us prepare for the visit but does not replace an on-site diagnosis.
Serving Des Plaines, Chicago and Nearby Communities
Right Away Plumbing and HVAC is based at 2093 Rand Rd, Des Plaines, IL 60016. We serve Des Plaines and surrounding suburban communities using 847-550-3322. Customers inside Chicago should call 773-250-6060. See our Service Areas page for the complete city list.
Know What You Need? Start Here
If you already know which system is involved, these pages explain the work in detail before you call.
Common Questions Before You Call
Which phone number should I call?
Call 847-550-3322 if your address is in Des Plaines or the surrounding suburbs, and 773-250-6060 if the property is inside the city of Chicago. Either number reaches our office at 2093 Rand Rd, Des Plaines, IL 60016; using the right one simply gets your job routed faster.
What information should I have ready when I call?
The service address, what the system is doing, when the problem started, and whether it affects one fixture, one room, or the whole property. If you know the equipment brand, model or age, mention it — it helps the technician arrive prepared.
Should I call or use the online request form?
Call for an active leak, no heat, no cooling, or a sewer backup. Use the request form for estimates, planned replacements, maintenance, remodeling work and second opinions, and we will follow up with times that fit your schedule.
How quickly will someone get back to me after I submit the form?
We answer online requests in the order they arrive during business hours. If your situation cannot wait for a callback, please call instead so we can route it to a technician right away.
Do you serve commercial properties as well as homes?
Yes. We work with homeowners, landlords, property managers, contractors and business owners on plumbing, heating, cooling and mechanical systems. Mention the property type and any access or scheduling requirements when you contact us.
Where is your shop located and do you serve my town?
We are based at 2093 Rand Rd, Des Plaines, IL 60016 and work throughout Des Plaines, Park Ridge, Mount Prospect, Arlington Heights, Glenview, Schaumburg, Palatine and neighboring communities, plus the city of Chicago. Our Service Areas page lists every city with a dedicated page.
Can you give a price over the phone?
For straightforward work we can explain how pricing works and what the visit involves. Anything that depends on what the system or pipe actually looks like — a sewer line, a failing boiler, an aging water heater — needs an on-site look before we quote it, so the number you get is real.