Drain Cleaning and Clogged Drain Service in Des Plaines

A drain that backs up once is a nuisance; a drain that backs up every few months is telling you something about the pipe. We clear the blockage first, then tell you what caused it — grease, roots, soap and lint, or a length of pipe that has lost its slope — so you know whether you are looking at a one-time cleaning or a pipe problem.

Tell us what the system is doing when you call — that decides which truck and which parts head to your address.

The drains we are called out for

Kitchen sinks are the most common call in older Chicagoland houses. Cooking grease leaves the sink as a warm liquid, cools in the horizontal run under the floor and hardens against the pipe wall. Layer by layer the opening narrows until the sink drains at a trickle. A cable will punch a hole through that build-up and get the sink working again, but water jetting is what actually scours the grease off the pipe wall and buys you years instead of months.

Laundry standpipes clog for a different reason. Lint from a washing machine binds with detergent and soap scum and packs into the trap and the branch line, and because a washer dumps a large volume of water in a short burst, a partly restricted standpipe overflows onto the floor long before it fully blocks. If your washer has started backing up onto the laundry-room floor, the line is already most of the way closed.

Tubs and lavatory sinks are usually hair and soap in the trap or the branch. Toilets that gurgle when the tub drains, or a basement floor drain that backs up when the washer runs, are a different story — that pattern means the restriction is downstream of several fixtures, in the building drain or the main line out to the sewer.

Basement floor drains and main-line backups get priority, because everything in the house drains through that pipe. When the main is blocked, running any fixture upstairs pushes water out at the lowest opening in the building, which is almost always the floor drain next to the furnace or water heater.

Cabling, jetting and camera inspection

Cabling — what most people still call rodding or snaking — sends a rotating steel cable down the line with a cutting head on the end. It is the right first move for a solid obstruction: a hair mass, a wad of wipes, a root ball in a main line. It reopens the pipe quickly and it works in lines that are too small or too fragile for high-pressure water.

Water jetting uses a high-pressure hose and a nozzle that fires water backward against the pipe wall as it travels. It does not just make a hole; it strips grease, soap, sludge and scale off the full circumference and flushes the debris out. For a kitchen line that keeps closing up, a restaurant grease line, or a main that has silted in, jetting is the difference between clearing a clog and cleaning a pipe.

A camera inspection is worth doing whenever a line has backed up more than once, whenever the house is old enough to have a clay lateral, or before you spend money on a repair. The camera shows whether you are looking at roots at a joint, a belly holding standing water, an offset where two sections have shifted, or a collapsed section — four problems that feel identical from the sink and cost very different amounts to fix.

Tree roots are the reason a lot of Chicagoland mains fail. Older laterals were laid in short clay sections with mortared joints, and every joint leaks a little moisture into the soil. Parkway maples, elms and willows follow that moisture in through the joint and keep growing inside the pipe. Cutting them out restores flow, but roots return on their own schedule — usually every year or two — which is when it is worth looking at the pipe itself rather than the roots.

What happens on the visit

We start by asking which fixtures are affected and in what order, because that narrows the location of the blockage before anyone opens a cleanout. One slow sink is a branch problem. Several fixtures on the lowest level is a building-drain or main-line problem.

We work from the nearest suitable cleanout wherever one exists, protect the floors and surrounding cabinetry, and pull the trap or remove the toilet only when there is no better access. After the line is open we run water through it long enough to confirm it drains at full volume, not just that the standing water disappeared.

Before we leave you get a plain explanation of what came out of the pipe and what we would recommend next — nothing, a jetting on the kitchen line, or a camera run on the main. If the camera shows a broken or root-filled lateral, that moves into sewer repair territory and we walk you through the options rather than selling you a cleaning every spring.

Where we do this work

We work from 2093 Rand Rd, Des Plaines, IL 60016 and cover Cook and DuPage county communities plus Chicago. Every community is listed on our service areas page, or start with one of these:

Questions we are asked about this service

What is the difference between drain cabling and water jetting?

Cabling drives a rotating steel cable through the blockage and is the fastest way to reopen a line that is fully stopped. Jetting uses high-pressure water to scour grease, soap and sludge off the entire pipe wall and flush it away. Cabling clears the clog; jetting cleans the pipe, which is why jetting lasts longer on grease-heavy kitchen and commercial lines.

My drains keep clogging every few months. Why?

Repeat clogs in the same line almost always mean the pipe itself is the problem — a grease-coated kitchen branch, roots at a joint in the main, or a section that has settled and holds water. A camera inspection tells you which one it is, and that decides whether you need a better cleaning or a repair.

Are chemical drain cleaners a bad idea?

They rarely solve a real blockage and they can make the visit harder. The caustic liquid sits on top of the clog, can damage older pipes and traps, and creates a hazard for whoever opens the line next. If you have already used one, tell us when you call so we can handle the line safely.

The basement floor drain backs up when we run the washer. What does that mean?

That pattern points at the building drain or the main line rather than the washer. The floor drain is the lowest opening in the house, so a restriction downstream pushes water out there first. It should be looked at promptly, because the next backup can be a full main-line one.

Do you camera the line as part of drain cleaning?

Not automatically — many single clogs do not need it. We recommend a camera inspection when a line has backed up more than once, when the house has an older clay lateral, or before you commit to any repair, so the decision is based on what the pipe actually looks like.

Related services

Guides worth reading

Every article is on our plumbing and HVAC guides page.

Schedule this service

Call 847-550-3322 for Des Plaines and the suburbs, or 773-250-6060 in Chicago. You can also request service online.